Where do I find the pairing code?
In the Sparebørsen app: Profile, then Bursly. On the web: My account, then Browsers. The code is eight characters, lives for five minutes and can be used once. Make a new one if it has expired.
The badge does not light up at a shop
Either the shop is not a partner in your market, or the browser is not connected. Open the popup and see whether it asks you to connect. The catalogue refreshes in the background; opening the popup once fetches it again.
I activated, but see no cashback
Cashback appears once the shop has confirmed the purchase, which can take from a few days to several weeks. You must press "Activate cashback" before adding items to the cart, and shop in the same tab. Other extensions, such as ad blockers or other cashback tools, can override the tracking. Check the history on your account page; if the purchase is not there after a few days, report it from there.
How do I remove a browser?
In the app: Profile, Bursly, Connected browsers, Remove. On the web: My account, Browsers. Changing your password or choosing "sign out everywhere" removes all connected browsers at once.
Which browsers are supported?
Chrome, Edge and Brave use the same package from the Chrome Web Store. Firefox has its own listing. Safari and iOS come in a later round.
Is the app the same account as Sparebørsen?
Yes. Sign in with the same email and password, or create an account in the app. Vipps and Google sign-in arrive in the app as soon as the login flow is ready for it.
What rate do I get?
The rate the shop actually pays, the same one shown on Sparebørsen. If the rate varies between product groups, we show the lowest and say "from". We never say "up to".
Contact
Write to the market your account belongs to.
- Norge: hei@spareborsen.no
- Sverige: hej@sparborsen.se
- Danmark: hej@spareborsen.dk
- Eesti: tugi@rahatagasi.ee
- Suomi: tuki@rahatakaisin.fi
- Deutschland: hallo@meinspartopf.de
- Nederland: hallo@spaarbeurs.nl